30 Sep 2016

Closed question
Question about English (US)

Hello Tomm,
As I checked the matter that you mentioned today regarding the battery ran out quickly even though you charged it for enough time, our technician said the contact pins won't connect correctly with the charger and the battery.

Normally when the battery is charging properly, the LED will be on red on the charger.
If it is green, it means the connection is bad.

And we don't have any other extra battery here the moment.
does this sound natural?

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