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30 Apr 04:38 PM

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Question about English (UK)

Dear Sir,
I am a customer of your car rental company. I rented a red Toyota Prius at your outlet in the downtown of Detroit from 20th of April to 20th of March.
Yesterday, I had a road accident. I waited for green light at an intersection and another car bumped into my car's back. Fortunately, the speed wasn't high so it caused only a small bent and scrapes. The driver explained that a break system of his car wasn't working properly so he couldn't stop completely.
Right after the accident we called the road police and they filled a report that says that another driver admitted his fault so you will not have problems with getting the insurance payment.
Nevertheless, due to the rented car is damaged I would like to know if you can provide me with another car instead of this.
Thank you in advance
You sincerely
Andrew Krasovski

does this sound natural?

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