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26 Dec 2017

English (UK)
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What does 御二方とも複数商品が各1とのご希望でしたので、纏めての方を優先させて頂いている状況です。少し御返事にお時間頂きますので、お待ち頂ければと思います。 mean?

This seller is selling various items, and will prioritize people who buy more items first, but I don't understand this sentence. Do they want to sell to me?
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