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Updated on
30 Mar 2016

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Question about Japanese

I received a formal email from within the company with 「大変失礼いたしました」 as part of the content. The other party assumed she had given me something when in fact she had not. How should I reply formally to the effect of「いいえ、全然大丈夫です」?

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I received a formal email from within the company with 「大変失礼いたしました」 as part of the content. The other party assumed she had given me something when in fact she had not. How should I reply formally to the effect of「いいえ、全然大丈夫です」?
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